In the online account, the membership status is only listed for club members (members of the e.V.). For memberships in the Mini, Fritzle or Jugendclub, "Not a member" is always shown here. In this case, you are still entitled to advance purchase. This can also be seen under "Vorkaufsberechtigungen".
There may be two reasons for this:
- In the online account, the membership status is only listed for club members (members of the e.V.). For memberships in the Mini, Fritzle or Youth Club, the status is always ‘Not a member’. In this case, the pre-purchase authorisation still exists. This can also be seen under ‘Pre-purchase authorisations’.
- Your e.V. membership is not yet linked to your online account. In this case, please contact us using the contact form.